Complaints

At Refurbica, trust and expertise go hand in hand. Our dedicated team of technicians, logistics experts, and customer service pros work together to ensure your device is in good hands from the moment it arrives. With years of industry experience, we make it easy for you to trade in with confidence and give your old tech a meaningful second life.

From the moment your device arrives at Refurbica, everything happens under one roof. Our in-house team handles every step: receiving, inspecting, data wiping, repairing, refurbishing, and final quality control. No outsourcing, no middlemen just one dedicated team ensuring your tech gets the best treatment possible. This way, we guarantee consistent quality, faster turnaround times, and total peace of mind for you.

At Refurbica, sustainability isn’t a buzzword it’s our mission. Every device you send us avoids the landfill and gets a second life. From reducing e-waste to minimizing CO₂ emissions, we take real action. Our goal? To extend the life of electronics and help build a future where reuse is the norm, not the exception. When you sell to Refurbica, you’re doing something good for your wallet and great for the planet.

Once your item arrives at Refurbica, the magic begins. Our experts carefully inspect every detail from scratches to software to determine its condition. We then clean, repair, and fully refresh it so it’s ready for a new owner. If something doesn’t match your original description, we’ll let you know right away. Whether it’s sold as “Like New” or “Used,” we make sure the quality is always up to standard. Because second-hand should never mean second-rate.