At our Shopify store, we prioritize your safety and security. Here's how we ensure a secure shopping experience:
1. Secure Transactions: We use advanced encryption to protect your personal and payment information, ensuring it is safely transmitted and safeguarded.
2. Trusted Payment Gateways: Our store integrates with trusted payment gateways, ensuring your transactions are processed securely and efficiently.
3. Data Privacy: Your privacy is our top priority. We follow strict data protection policies to keep your personal information confidential and secure.
4. Secure Platform: Shopify provides robust security features and continuous monitoring against vulnerabilities, ensuring a safe shopping environment.
5. Verified Merchants: We are a verified merchant on Shopify, committed to providing authentic and high-quality products.
6. Transparent Policies: Our clear return, refund, and shipping policies provide peace of mind, knowing we stand behind our products.
7. Customer Support: Our dedicated customer support team is ready to assist with any concerns or questions you may have.
Shop confidently at our Shopify store, where your safety and satisfaction are our top priorities.
Understanding Refurbished Device Grades When buying refurbished electronics, cosmetic condition is one of the key differences between devices. All our devices — regardless of grade — are fully tested, 100% functional, and come with warranty. The grade simply reflects how the device looks on the outside.
We offer three cosmetic grades: A, B, and C. Here's what each grade means, how it affects pricing, and why customers might choose that grade.
Grade A – Excellent Condition Cosmetic condition: Grade A devices are in near-mint condition. They look almost like new, with minimal to no visible signs of wear. You may find tiny, barely noticeable hairline scratches if you look very closely, but no dents or scuffs.
Pricing: This is the highest price point among refurbished grades — usually 10–20% below the original retail price. You pay a bit more for the best-looking unit.
Why choose Grade A?
You want the appearance of a brand-new device at a lower price
Ideal for gifts or professional use (e.g. in client-facing settings)
You're sensitive to visible scratches or wear
Grade B – Good Condition Cosmetic condition: Grade B devices have light to moderate cosmetic wear. This may include small scratches on the screen or casing and occasional scuffs on corners or edges. The wear is noticeable up close but doesn’t impact function.
Pricing: Priced around 20–30% below retail. A good balance between savings and appearance.
Why choose Grade B?
You want to save more without sacrificing performance
You’re okay with a few cosmetic imperfections
Great for students, family members, or daily use
Grade C – Fair Condition Cosmetic condition: These devices show heavier signs of previous use. Expect deeper scratches, multiple scuffs, or small dents. The screen may have visible marks that don’t interfere with usability. Despite this, the device functions perfectly.
Pricing: This is the lowest price point — often 30–50% below retail.
Why choose Grade C?
You want maximum savings
Appearance isn’t a priority — function is what matters
Great for kids, backups, or rough environments (e.g. work sites, workshops)
Still Fully Functional — Regardless of Grade It’s important to stress that every device, no matter the grade, is tested and guaranteed to work. You’ll get the same great performance — just with different levels of cosmetic wear and different price tags to match.
Any questions?
Address frequently asked questions about this product to minimize any concerns or uncertainties that might deter a customer from making a purchase.
Does it come with a warranty?
Yes, this product comes with a warranty. For specific details regarding the duration and coverage, please refer to our warranty policy or contact our customer service team.
What happens if I don't like it?
If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange, as long as it's in its original condition. Please check our return policy for full details.
How fast is shipping?
Shipping within the Netherlands is handled by DPD and typically takes 1–2 business days. For the rest of Europe, delivery times vary by country but usually range from 3–7 business days.
What's the returns policy?
You can return your refurbished product within 14 days of delivery, provided it’s in the same condition as received and includes all original accessories and packaging. Once we’ve inspected the return, we’ll issue a refund or exchange. Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
Questions about this product? Don't be a stranger.